Q: How long does it usually take for the carpet to dry?

A: Because we scrub the carpet prior to rinsing, we don’t use as much steam (water) to rinse the carpet as many of our competitors. Therefore, the carpets we clean generally dry in 4-5 hours, depending upon temperature/humidity conditions. If you need your carpet dry quickly, we are more than happy to leave our air movers with you. These air movers will dry a 6-foot diameter area in 20-30 minutes. We offer this service to you at no cost.

Q: Does Primo Steamo use harsh chemicals to clean the carpet?

A: We made the decision when we started in 2016 that we would not use the harsh chemicals to clean carpet. Some of these chemicals are so harsh, they can actually damage the carpet. We use industry-standard products and even have all-natural products for use in situations where the customer is sensitive to cleaners.

Q: Are your technicians certified?

A: Yes, our technicians have been trained by the IICRC and passed the technicians test to ensure full education on treatment and care of all types of carpets. Knowing how to run our machines for each different carpet pile and material is imperative to protect the life of the carpet while also pulling the stains and residue trapped in the fibers.

Q: Does Primo Steamo use van-mounted equipment?

A: Yes, we use powerful truck-mounted equipment because sometimes you just need horsepower! We even have our own soft water unit in the van, so we are rinsing your carpet with soft water.

Professional Carpet Care | Sandy, UT

Q: How long does it usually take for the carpet to dry?
A: Because we scrub the carpet prior to rinsing, we don’t use as much steam (water) to rinse the carpet as many of our competitors. Therefore, the carpets we clean generally dry in 4-5 hours, depending upon temperature/humidity conditions. If you need your carpet dry quickly, we are more than happy to leave our air movers with you. These air movers will dry a 6-foot diameter area in 20-30 minutes. We offer this service to you at no cost.
Q: Does Primo Steamo use harsh chemicals to clean the carpet?
A: We made the decision when we started in 2016 that we would not use the harsh chemicals to clean carpet. Some of these chemicals are so harsh, they can actually damage the carpet. We use industry-standard products and even have all-natural products for use in situations where the customer is sensitive to cleaners.
Q: Are your technicians certified?
A: Yes, our technicians have been trained by the IICRC and passed the technicians test to ensure full education on treatment and care of all types of carpets. Knowing how to run our machines for each different carpet pile and material is imperative to protect the life of the carpet while also pulling the stains and residue trapped in the fibers.
Q: Does Primo Steamo use van-mounted equipment?
A: Yes, we use powerful truck-mounted equipment because sometimes you just need horsepower! We even have our own soft water unit in the van, so we are rinsing your carpet with soft water.